Frequently Asked Questions
You have questions.... We have answers!
FAQs
Just like a hotel, we offer discounted rates for longer stays. If your pet stays 10+ days at Countryside, we’ll automatically take 10% off your final bill. It is that easy! Our rates are based on the size of space you choose rather than the size of your pet so smaller animals do not receive discounts. That would be sizeism!
WHAT THEY SAYTESTIMONIALSOUR GREAT CLIENTS
Chris Shultz – 5 stars on Google
"Countryside is great with animals. I frequently board my Lexie. Their service is remarkable. Yay Countryside. The groomer is great with animals and treats them with love and respect. Lexie feels safe with her."
RoseAnn Pacheco – 5 stars on Google
"I highly recommend using Countryside Boarding for your pets needs. I have been using them for over 2 years now. I have had my 2 cats stay there for over a month while moving and my 1-2 dogs go there at least once a week for Doggie Day Care. They have also stayed overnight when I am travelling.
The facilities are large and well kept with a large yard for the dogs to run and play and you have many choices for their staying overnight. The staff understand and are true animal lovers. I have also used the Grooming facilities for my Wheaton since he was just a puppy and they do a fabulous job every time. They are my go-to place for my important family pet members."
Jenni – 5 stars on Google
"I've been taking my dog to Countryside for 3 years for boarding, daycare as well as grooming. I have NEVER experienced any bad episodes. I have done the tour of Countryside and happy with how spacious the kennels are and how big the yard to play is (which can be seen from the St). Reading previous comments I find it impossible to hear such horrific things happen from other dogs as the staff at Countryside is rather large and animal-loving ppl! Thank you countryside for catering to my needs for my dog! She loves seeing you guys and I enjoy using your services!"
About Countryside
Countryside Office Hours
Monday-Friday 7 am to 7 pm
Saturday 8 am to 4 pm
Sunday 11 am to 4 pm
Stat holiday hours 11 am to 4 pm
Office closed December 25
Find Countryside
1465 Trussler Road
Kitchener, ON
N2R 1S7
519.696.3133